Where to write
The address is contact@aviator-games.radio.fm, and it is the only one we operate. No form exists anywhere, because we run none at all, a point the privacy page goes into.
A reply comes faster when the message names the page and quotes the sentence at issue. For a factual correction, the most valuable thing to add is a link to the regulator, the provider page or the official document that contradicts what is published.
Mail that is worth sending
Anything out of date is welcome, particularly a changed licence status, a changed helpline number or a changed tax position. The same goes for anything on the page about the game that no longer matches Spribe's own pages or the Gambling Commission register.
Technical faults are worth reporting too: a page that will not load, a link leading nowhere, text that breaks on a particular handset. So are questions about how we are funded or where a given fact originated, most of which the page on method and sources answers already.
Commercial and partnership enquiries use the same address.
Beyond reach from here
No casino is operated here, no player account is held, and no balance, deposit, withdrawal or bonus is visible from this side. An email to this address cannot locate an account, unlock one, release a payment or reinstate a closed one.
British disputes have a defined route, and it runs in three steps. Step one is the operator's own complaints procedure, in writing, with every reference number kept. Step two, if eight weeks pass without resolution, is the alternative dispute resolution provider named in that operator's terms and approved by the Gambling Commission for the purpose. Step three applies where the problem is a breached licence condition rather than a disagreement about money: the Commission takes those reports itself, and a GAMSTOP registration an operator has ignored belongs in that category.
Legal, financial and tax advice sit outside what this address can supply, as does a recommendation about stakes or a ruling on whether gambling suits somebody. A qualified professional covers all of those.
Timing
A few working days is the aim rather than a promise. Factual corrections jump the queue, because they change what every other reader sees.
If it has stopped being fun
Nothing here is a support service and nobody here is trained to run one. The National Gambling Helpline, operated by GamCare, is free and open at any hour on 0808 8020 133, or 0808 8010 320 in Northern Ireland, with live chat at gamcare.org.uk. A single GAMSTOP registration excludes a person from every operator licensed in Great Britain. Account tools, warning signs and the help available to families all appear on the page about staying in control.