The email address
Write to contact@aviator-games.radio.fm. Including the exact page address helps, since eleven country editions cover the same subject and a correction has to land on the right one.
What is worth writing about
- A fact that looks wrong, with the official source that shows the correct position.
- A figure that has changed, such as a certification status or a helpline number.
- A page that will not load, a broken link or a layout fault on a particular device.
- A question about something on the main Aviator page that the page itself does not answer.
- Anything that reads as misleading, including the wording of the promotional disclosure.
Corrections backed by a link to a regulator, a provider page or legislation get handled fastest, because they can be checked in minutes.
What this site cannot do
We cannot look at a casino account, recover a password, release a withdrawal, cancel a bonus or close an account somewhere. No operator shares that access, and nothing on this site is connected to one. We also cannot say whether a particular site will pay out, and we do not offer legal, financial or tax advice.
A payout dispute has a proper route. Raise it with the operator's support in writing first and keep every transaction reference. If that fails, escalate to the regulator that issued the operator's licence. Where the service is offering online casino games to people in Australia, no Australian licence exists to escalate against, and the route is a report to the Australian Communications and Media Authority at acma.gov.au, which investigates complaints about illegal offshore gambling services. The sources behind every claim are set out in the note on sources and funding.
Replies
Email is read on weekdays and most messages get an answer within a few days. A correction with a source attached may simply appear on the page without a long exchange, which is usually the fastest outcome for everyone. Nothing sent in is published, shared or added to a mailing list, as the privacy notice explains.
If gambling is the problem
This address is the wrong place for urgent help, and waiting on an email is the wrong thing to do. Gambling Help Online is free, confidential and open around the clock on 1800 858 858, with web chat at gamblinghelponline.org.au. BetStop, the National Self-Exclusion Register, blocks licensed Australian wagering services at betstop.gov.au. The page on limits and support covers both in more detail.